Winner

Nominated Date -
12-11-2017Nominee Name -
Bob Robinson - Adult Social Care - Social WorkerNominee Service -
Social Care Nomination Details Bob visited our family to do a review of my daughters Social care needs. Bob went to great lengths to engage with my daughter, but also took into account the fact that my views were also considered (even though she is now an adult). We were not bombarded with questions he already knew the answers to.
The process was very quick - getting a decision about the care package in weeks rather than months and he kept us informed throughout. The referrals he made for us came through very fast and he gave us lots of information.
He also went to great lengths to talk about my daughters interests and to make her feel comfortable. Some may say that he is only doing his job, but in our view he made the process simple, easy, quick and a lot more enjoyable than we expected.